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Usability Issues and Methods for Mobile Multimodal Systems
By: Anthony Jameson (2002)
Proceedings of the ISCA Tutorial and Research
Workshop on Multi-Modal Dialogue in Mobile Environments, Kloster
Irsee, Germany. Summary of a keynote address.
Abstract: Mobile multimodal systems
raise some novel usability challenges. Some of these are due to
the combination of two characteristics of mobile systems and multimodal
systems, respectively: the competition between the system and the
environment for the user's attention; and the availability of multiple
modalities for user input and system output. This paper first presents
a theoretical argument that the set of problems raised by the combination
of these two characteristics is more than just the union of the
two sets raised by each characteristic itself. It then discusses
one relatively new method - mobile eye tracking - that can help
with the empirical study of these problems. Finally, it considers
the question of how automatic system adaptation to a user's current
resource limitations might ultimately enhance the usability of mobile
multimodal systems.
Note: The presentation slides of this 1-hour keynote
address offer more detailed analyses and examples than the summary
in the proceedings paper.
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Paper |
1.130 KB |
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Slides |
828 KB |
BibTeX entry:
@inproceedings{Jameson02IDS,
year = {2002},
author = {{Jameson}, Anthony},
title = {Usability Issues and Methods for Mobile Multimodal
Systems},
booktitle = {Proceedings of the {ISCA} Tutorial and Research
Workshop on Multi-Modal Dialogue in Mobile
Environments},
address = {Kloster Irsee, Germany},
note = {Summary of a keynote address},
note = {Available from http://dfki.de/~jameson/abs/Jameson02IDS.html}}
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